What products does fibzzy offer?
fibzzy offers premium export-quality casual clothing, including jeans, trousers, T-shirts, polos, sweatshirts, and hoodies.
Are fibzzy products export quality?
Yes. Our products are selected with a focus on quality, fabric, stitching, fit, and finishing.
How can I place an order?
You can place your order directly through our website: www.fibzzy.com
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery may be available for eligible orders and locations. Availability can vary depending on the delivery destination.
How long does delivery take?
Orders are generally delivered within 3–7 working days, depending on the destination and courier service.
Can I change or cancel my order?
You may request a change or cancellation before your order is dispatched. Once an order has been dispatched, cancellation may no longer be possible.
How do I select the correct size?
Please check our size chart before placing your order. If you are between sizes, compare the measurements with a garment that fits you well.
What if I receive the wrong size or product?
Please contact us within the specified return period. We will review the issue and, where applicable, arrange an exchange or other appropriate resolution.
What if my order arrives damaged?
Please contact us immediately after receiving the parcel and provide clear photographs/videos of the package and product. We will assess the issue and assist you accordingly.
Can I return a sale or clearance item?
Clearance and sale items may be subject to different return/exchange conditions. Please check our Refund & Return Policy before purchasing.
How can I contact fibzzy?
You can contact us through the contact details provided on our website or through our official social media/WhatsApp channels.